Facing Challenges of Massive Acquisition, an AFS Customer Uses Web-based AFSCommerce® and Retains 98% of Acquired Client Base

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When one of AFS' bank clients recently acquired another bank, it completed the largest branch acquisition in banking history and was faced with a monumental challenge. Historically a savings bank, they were purchasing over $8 billion commercial lending portfolio and wanted to prepare for the complexity of the sophisticated lending operation needed for the acquired portfolio. Turning to AFS for help, the Bank found a remedy in AFSCommerce, AFS' Web-based lending software solution that would offer them maximum flexibility in loan structuring and servicing, greater control over finances, and accommodation of more complex lending processes — all on a completely outsourced basis.

Challenge

Following acquisition, the Bank needed a software solution that was deployable in 90 days that would enable them to:

Double Arrow Marker Retain newly acquired customers by giving them maximum flexibility in loan structuring and loan servicing
Double Arrow Marker Provide acquired customers with greater control over finances
Double Arrow Marker Accommodate more complex lending processes
Solution
AFSCommerce:
Double Arrow Marker AFS Origination
Double Arrow Marker AFS Paralender
Double Arrow Marker AFS Level III™ accounting system with Dealer Floor Plan capabilities
Double Arrow Marker AFS Lender Workstation™
Why AFS
Double Arrow Marker Ability to calculate all types of fees and interest charges
Double Arrow Marker Ability to structure deals to get the most revenue
Double Arrow Marker Flexibility in loan packaging
Double Arrow Marker Value-based pricing via Application Service Provider (ASP) offering
Double Arrow Marker Web-based implementation offers ease of use and relatively low cost
Double Arrow Marker Integration of the system with Letters of Credit, deposits, and sweep-type systems
Double Arrow Marker

Dealer floor plan securitization capabilities

Bottom-line Value
 
Increased Revenue
Double Arrow Marker Increased revenue using flexible loan structuring
Decreased Cost
Double Arrow Marker More loans processed at a lower cost per loan
Competitive Advantage
Double Arrow Marker Defection rate of less than two percent: a major accomplishment for an acquisition of this size

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