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Home > Solutions and Services > AFSCommerce® Services

AFSCommerce® Services

Business Strategy

	Highlights
	AFS will assist you in defining your market, including market segmentation, sizing, and penetration as well as identification of business opportunities. Using our market knowledge of comparable size banks and the product needs of the target markets, we'll identify and recommend the products/services you should offer to specific market segments and determine the strengths and weaknesses of your existing product array by market segment. We'll look at compatibility with markets and determine whether the existing product suite meets the needs of the market segment, identifying any product gaps. We identify opportunities for introducing new products to your market segments, for filling gaps in your product suite, for product development, and for eliminating unprofitable products. We also assess the competition and determine a delivery and pricing strategy that best meets the needs of your market(s). As a part of this assessment, we determine the most appropriate delivery channels (e.g. branch, mail, back office, Internet, Intranet, wireless, etc.) for targeted market segments, by product. We determine the costs and benefits of buying vs. building products or delivery channels for specific markets and help you decide whether it is preferable to process internally or to outsource certain processing functionality, product delivery capabilities, customer set-up, information delivery, etc.
	Benefits
	You benefit from obtaining a third-party objective assessment of your business strategy from the market leading lending experts. You also gain knowledge about your competition and have the advantage of incorporating industry best practices into your overall strategy.

Requirements Definition

	Highlights
	In this phase, we clearly define the business case and determine what is required to support the business strategy, including products, technology, software/hardware, systems integration, workflow, and staffing. We also develop a timeline for implementation.
	Benefits
	You receive a blueprint for development and implementation, and identify timing interdependencies as well as prioritization of requirements.

Consulting for Issues or Problems in Client Environment

	Highlights
	We identify problems and develop a plan for problem resolution, including staff requirements and cost estimate. We then manage a problem resolution plan to achieve results.
	Benefits
	You gain expertise not available internally and profit from faster problem resolution with less cost than using internal resources. You also profit from identification of related implications and improved customer service/relationships.

Interfaces and Customization

	Highlights
	We identify required interfaces (examples: General Ledger, DDA) and customization requirements. We develop custom interfaces and code, and perform testing installations as required.
	Benefits
	You benefit from AFS' vast experience in working with many systems at a variety of financial institutions as well as our efficiency and knowledge of AFS systems. Our unique approach of taking responsibility for results will ensure that your systems interface smoothly.

Data Conversion and Integration

	Highlights
	We begin with conversion planning, and our on-site staff converts accounts from your existing system to AFS. Once conversion testing and the initial conversion are completed, our on-site staff is available for problem resolution.
	Benefits
	You benefit from our staff's expertise in conversion, our proven process and ability to convert rapidly. You also experience higher customer retention and benefit from an implementation partner who takes responsibility for successful conversion and integration results.

Project Management

	Highlights
	AFS offers project planning, project staffing, identification of critical path interdependencies, maintenance of the project schedule, construction lending, variance analysis, and management status reporting.
	Benefits
	With AFS as your project manager, you gain objective third-party oversight from a proven solution provider with extensive large project experience and knowledge of common pitfalls.