The Challenge:
Current market volatilities pose significant challenges for financial institutions as the industry navigates a fundamental problem: loans are not being repaid. This has led to a rapid rise in delinquencies, non-accruals and defaults even as the need for liquidity is critical to future credit opportunities. Simultaneously, staff resources are undergoing significant down-sizing, making the management of collections and recoveries that much more difficult. What financial institutions need is the ability to execute and integrate cost-effective and efficient change in the way collections and recoveries are monitored, tracked and managed.

The Solution: AFS Collections & Recovery
AFS Collections and Recovery is banking's easiest-to-use, most comprehensive collections solution that automates communications, tracking and managing of loan customer accounts. Designed especially for, but not limited to, integration with AFS Level III™, it maximizes managerial control, minimizes losses and speeds revenue recognition for both short-term delinquencies and long-term recovery efforts.

Through this single system that enables the monitoring and tracking of all customer obligations, AFS Collections and Recovery powers:

	Risk management on defaulted and non-accrual loans
	Default prevention on delinquent and non-accruing loans
	Quick recovery of the highest amount on defaulted loans
	Responsiveness to credit needs as the economy starts to recover
	The jumpstarting of new revenue

As lending's easiest-to-use, most comprehensive collections solution, AFS Collections and Recovery maximizes control, minimizes losses and speeds revenue recognition across the board.

Benefits:

	Total customer profile
	Paperless record of activities
	Real-time update to customer data
	Increased collector efficiency
	Supervisory control and monitoring
	Cross-sales opportunity
	Direct feed from Level III and other systems
	One system for collections and recoveries
	AFS' proven record of integration and execution to meet cost and prioritization needs

Features:

	Account organization for collection based on user-defined data
	Scheduling of collector workloads
	Supervisory analysis
	Letter composition
	Cue management
	Control file driven
	Interface program
	Data history
	One step work screen
	Hot key accessibility to loan system
	Real-time historical update
	Notepad message center
	Real-time security
	Auto dial compatible
	Name search
	Inactive history inquiry