Professional Services
AFS Support Services
Today AFS' support services help to control client test environments, provide project and ongoing training, take responsibility for diagnostics and restoration of software related production outages, offer business continuity services, and outsource loan processing and related loan operations. No other company is as interactively engaged with its clients in taking responsibility for mitigating risks and committing to standards of performance and measurable levels of reliability beyond the expectations of clients. In so doing, AFS is positioned to apply industry best practices and its own intellectual capital to document policies, procedures, and methodologies that have heretofore been unwritten and never objectively scrutinized. As a result, clients are much better positioned to comply with requirements for transparency and for market disclosure of operational risk mitigation controls.
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Level III, Release 8.3 Upgrade |
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Test Environment |
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Training Environment |
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Production Support |
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Business Continuity |
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Loan Processing Application Service Provider (ASP)-AFSCommerce® |
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Loan Factory |
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AFS Training Services |
Read the AFS Support Services Brochure for more information
AFS Commerce Services
AFSCommerce services include planning, processing, and support in a ASP environment as follows:
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Planning: Includes business strategy, requirements definition, consulting for issues or problems in client environment, interfaces and customization, data conversion and integration, and project management |
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Processing: Includes hardware and software operations and maintenance, network services, Web-delivered system, thin client deployment, and loan operations |
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Support: Includes classroom training, customer support, and problem resolution |
| Learn more about AFSCommerce services |
AFS Rapid Response: Convert Portfolios in 16 Weeks
In this current environment, you are seeing a crucial need to shorten the timeline on portfolio conversions, without sacrificing accuracy, skill, precision, and attention to detail.
That's why Automated Financial Systems, Inc. (AFS) now offers Rapid Response, an opportunity to confidently convert portfolios in a 16-week timeframe, while still providing reconciled data results that are 100% accurate.
The AFS Professional Services team has 40 years of experience in portfolio consolidation and a proven track record of delivering within agreed project time lines. Among the AFS advantages:
| Time- and value-tested process and approach perfected over:
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| System-to-system balanced and reconciled data conversion results | ||||||
| AFS expertise across multiple source systems: | ||||||
| Ready availability of AFS resources for issue resolution | ||||||
| Dedicated environments for development and testing | ||||||
| Ongoing AFS investment in our conversion tool kits | ||||||
| Proven automated tools for validation of results | ||||||
| Risk of failure removed |
Loan Revenue Enhancement Program
AFS' Loan Revenue Enhancement Program brings together professional services and software to address challenges and opportunities in creating and growing sustainable revenue at financial institutions. The objective is to provide incremental revenue from the existing loan portfolio and optimize revenue from new loans without compromising a financial institution's competitive position in its markets.
AFS defines its role in the delivery of information broadly, accepting the responsibility for developing and validating the data to populate its reporting systems, customizing the reporting structure to mirror that of the client organization, providing different sets of reports uniquely targeted to the informational needs of various bank constituencies (sales management, credit, compliance, operations, portfolio analysis, finance, and risk management)—all drawn from the same underlying database to ensure the consistency of management information enterprise-wide. AFS maintains and updates the database and makes reports available 24/7 via secure Web access on a ASP basis, virtually eliminating the requirement for internal IT support.
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Review financial institution's policies/practices and pinpoint compliance shortfalls by business unit and by customer |
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Conduct market research on competitive pricing practices throughout the client's markets |
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Identify and consistently apply organizational and industry best practices |
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Develop and disseminate revised polices; educate lenders; develop exception processes; provide training materials; develop customer notification information |
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Provide monthly data management and reporting to desktop workstations to monitor performance |
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Provide lending and credit resources and expertise |
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Serve as catalyst for risk/return optimization |