Melissa Hofer - COO, Senior EVP

 

Ms. Hofer is responsible for the overall strategic product direction, development, conversion, and operational activities for AFS. In this role, she manages a staff of 200 professionals; her responsibilities also include revenue generation, business development, sales support, and expense management. As a member of the Executive Committee, Ms. Hofer works with the AFS CEO and Chairman on strategy and execution.
 
Ms. Hofer has worked extensively with the AFSVision^® commercial lending solution and played an integral role in bringing AFSVision to life through product implementation, process changes, adoption, testing, and training.
 
Ms. Hofer joined AFS in 1989 and has held multiple positions, including most recently the Chief Product Officer and an executive sponsor for several AFS clients, including orchestrating multiple migrations from AFS Level III^™ to AFSVision in the market.
 
Before joining AFS, Ms. Hofer worked in the banking industry in the areas of credit and loan review, as well as commercial loan operations. Ms. Hofer earned a B.A. in Accounting from Wittenberg University, an MBA from Villanova University, and is a graduate of the Wharton-RMA Executive Risk Management Program at the Wharton School of the University of Pennsylvania.