• Solutions
    • AFSVision
      • What's Important to You
      • What’s New with AFSVision?
      • Origination
      • Workflow
      • Accounting
      • Servicing
      • Exceptions
      • Reporting
      • Implementation
    • Commercial Lending
    • Commercial Real Estate
    • Small Business
    • Capital Markets
    • LIBOR to SOFR
      • LIBOR Transition Webinars
    • Digital Solution for the Future
    • Delivery Options
      • Getting Started
      • Continuing Service
    • Security
      • Certified Secure
  • Business Intelligence
    • Pricing Services
    • Portfolio Analytics
    • Credit Risk Navigator
    • Insights from AFS Business Intelligence
    • Market Insights
  • Client Success
  • News & Events
    • Blog
      • Continued Growth Despite Growing Headwinds: What 1Q2022 Showed Us in Commercial Lending
      • The Good News from 2021 – Signs Point to Commercial Lending Growth
      • Make the Connection: Commercial Banking and Real-Time Payments
      • Replacing LIBOR: Understanding Your Choices
      • ESG and Data Quality
      • Keep the SOFR Momentum Going!
      • Lending in the Time of COVID-19
      • Let’s Talk About SOFR
      • Stay on Track for LIBOR Transition
      • Success in Transformation
      • 4 Key Elements for Commercial Lending Transformation
      • 5 Reasons to Transform Your Commercial Lending Business
      • Getting Real about Real-Time in Commercial Lending
    • AFS Global Insights
    • Articles
    • Events
    • Press Releases
    • Videos
    • Webinars
    • Webinar Archives
  • Careers
    • Career Opportunities
    • Life at AFS
    • Benefits
  • About AFS
    • Discover the Advantage of AFS
    • What Makes Us Different
    • Awards
    • Our Clients
    • Our Community
    • Our Culture
    • Our Leadership
      • Jim Greenwood
      • Rick Bare
      • Melissa Hofer
      • Jeff Baldyga
      • Dean Snyder
      • Radford Laney
      • John Dubil
      • Amy McEldowney
      • Bruce Herndon
      • Gary Harrell
      • Robert Kahn
    • Our Mission and Values
    • Our People
    • Celebrating 50 Years
  • Contact Us
    • Communications Preferences
    • Directions
  • Global
  • Sign In
In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.
Solutions / AFSVision / Servicing

Servicing

Respond quickly, accurately, and efficiently to customer requests.

AFSVision facilitates integration into your processing, enabling you to provide customer access to account information, transactions, and milestones related to credit requests at any point in the lending process. In this era of banking apps and mobile capabilities, customers manage debt more effectively because of the accessibility of timely information on loan status, applicable rates, and borrowing alternatives, freeing internal staff for more profit-generating activities.

 

Internally, AFSVision provides online inquiry and transaction capabilities to:

  • Lending teams
  • Risk managers
  • Credit support
  • Customer service staff

AFSVision’s servicing capability enables them to respond quickly, accurately, and efficiently to customer inquiries or to process customer requests.

Automation of manual servicing processes improves customer experience, reduces Bank servicing costs related to loan maintenance and research activities, and improves data quality.
 
AFSVision has a Loan Administration capability that provides an integrated straight-through process (STP) for loan servicing activities, which may require multiple “touches” before being booked to the AFSVision loan accounting system. The types of transactions that can be performed through Loan Administration include:

  • Address Maintenance
  • Advances
  • Charge Offs
  • Collateral Release
  • DDA/Wire Instructions
  • Lender Servicing
  • Obligation Hierarchy Restructure
  • Payments
  • Repricing
  • Other Financials
  • Other Maintenance

Get your lenders back to their core business function: generating quality loans. AFSVision can boost their productivity rates in activities that have the most profound effect on the bottom line.

  • What's Important to You
  • What’s New with AFSVision?
  • Origination
  • Workflow
  • Accounting
  • Servicing
  • Exceptions
  • Reporting
  • Implementation
AFSVision Overview Brochure
 
Download
Our Locations
Corporate Headquarters:

Automated Financial Systems, Inc. (AFS)
123 Summit Drive
Exton, PA 19341
Phone: +1 610 524 9300

Brussels Office:

Automated Financial Systems, Inc. (AFS)
79 chaussée de Charleroi,
3e et 4e étage, 1060
Bruxelles, Belgium
Phone: +32 472 135 295

Email Us:

replyto@afsvision.com

We have Solutions for your Challenges

Request a Demo Contact Us

Solutions

  • Overview
  • AFSVision
  • Commercial Lending
  • Small Business
  • Commercial Real Estate
  • Capital Markets
  • Client Success Stories
  • Business Intelligence
  • News & Events
  • Careers 
  • About AFS
  • My AFS

Contact

  • US: +1 610 524 9300
  • EU: 32 472 135 295
  • replyto@afsvision.com

Updates

You'll get useful industry information, AFS Industry events, AFS company and product information and much more.

Join

2022 Automated Financial Systems, Inc. All Rights Reserved.

AFS and all AFS product trademarks are registered trademarks of Automated Financial Systems, Inc.

  • Privacy Policy
  • Legal Notice
  • Solutions
    • AFSVision
      • What's Important to You
      • What’s New with AFSVision?
      • Origination
      • Workflow
      • Accounting
      • Servicing
      • Exceptions
      • Reporting
      • Implementation
    • Commercial Lending
    • Commercial Real Estate
    • Small Business
    • Capital Markets
    • LIBOR to SOFR
      • LIBOR Transition Webinars
    • Digital Solution for the Future
    • Delivery Options
      • Getting Started
      • Continuing Service
    • Security
      • Certified Secure
  • Business Intelligence
    • Pricing Services
    • Portfolio Analytics
    • Credit Risk Navigator
    • Insights from AFS Business Intelligence
    • Market Insights
  • Client Success
  • News & Events
    • Blog
      • Continued Growth Despite Growing Headwinds: What 1Q2022 Showed Us in Commercial Lending
      • The Good News from 2021 – Signs Point to Commercial Lending Growth
      • Make the Connection: Commercial Banking and Real-Time Payments
      • Replacing LIBOR: Understanding Your Choices
      • ESG and Data Quality
      • Keep the SOFR Momentum Going!
      • Lending in the Time of COVID-19
      • Let’s Talk About SOFR
      • Stay on Track for LIBOR Transition
      • Success in Transformation
      • 4 Key Elements for Commercial Lending Transformation
      • 5 Reasons to Transform Your Commercial Lending Business
      • Getting Real about Real-Time in Commercial Lending
    • AFS Global Insights
    • Articles
    • Events
    • Press Releases
    • Videos
    • Webinars
    • Webinar Archives
  • Careers
    • Career Opportunities
    • Life at AFS
    • Benefits
  • About AFS
    • Discover the Advantage of AFS
    • What Makes Us Different
    • Awards
    • Our Clients
    • Our Community
    • Our Culture
    • Our Leadership
      • Jim Greenwood
      • Rick Bare
      • Melissa Hofer
      • Jeff Baldyga
      • Dean Snyder
      • Radford Laney
      • John Dubil
      • Amy McEldowney
      • Bruce Herndon
      • Gary Harrell
      • Robert Kahn
    • Our Mission and Values
    • Our People
    • Celebrating 50 Years
  • Contact Us
    • Communications Preferences
    • Directions
  • Global
  • Sign In