Getting Started

Ready to modernize your commercial credit and lending portfolio?

Picking the right solution is only the beginning. Making sure you have a partner who has a proven track record of delivering on their promises is just as important! Our delivery experience and implementation options speeds your momentum toward modernization and growth.  

AFS Delivers. Always.

We deliver—on time, on budget, and in-scope—thanks to our agile, focused, and proven delivery approach that allows for ease of entry to AFSVision.
AFS execution is unsurpassed in the industry, with:

• A 50-year (and counting) proven track record—we deliver on time, on budget, and in scope
• An unmatched, trusted staff—we’re known for our years of experience and industry knowledge
• Advanced tools—to design, integrate, test, convert, and grow
• A dedicated Project Management Office—we have decades of combined experience to guide the success of the project
• A choice—large scale single event implementations or phased approach
• A voice—we remain actively engaged with clients on every aspect of a new release

Excellent service continues long after implementation.

AFS has a strong client support program, with continuing support for AFS solutions and a transparent process for new releases. We continue our relationship with ongoing meetings, workshops, seminars, and the AFSVision Advisory Council to ensure we remain actively engaged with our clients long after implementation.  
 
Our multi-tiered support model delivers consistent, excellent service to support banks’ business goals and technology needs:

• Customer 1st (C1st)/Help Desk process via phone and online help hotlines. 
• AFS provides 24/7 support for production and end-of-day issues. 
• Industry-leading response times based on severity of the incident reported.
• SLA commitments to ensure client satisfaction.

Get the support you need with AFS.

There’s a reason why our average client tenure is more than 20 years. A curated implementation plan, easy scalability, help when you need it, forums to voice your ideas, opportunities for education and networking are just some of the benefits of an AFS partnership. Get all the support you need before, during, and after you modernize your commercial lending processes. All with AFS.